Refunds

 

At Havealook Websites, we’re committed to delivering high-quality, custom website solutions tailored to each client’s individual needs. Because every project is quoted specifically, we believe in transparent communication and fair outcomes.

 

Quoted Services
All work is quoted and agreed upon before we begin. Our services are tailored to your business, and the scope, timeline, and deliverables are clearly outlined as part of the onboarding process.

 

Our Commitment to Quality
If we ever fall short of the agreed scope or fail to deliver services with due care and skill, we will work with you to resolve the issue. This may include corrections, service adjustments, or — where appropriate — a refund.

 

Compliance with Australian Consumer Law
We follow the Australian Consumer Law (ACL). If services are not delivered as agreed, you may be entitled to a remedy, including a refund, replacement, or rectification depending on the circumstances.

 

We’re Here to Help
If you have any concerns about your service, please get in touch. Our team is always happy to discuss your project and work toward a fair resolution.